Before configuring your backup profile, please read our [example on versioning and storage size.](https://helpcenter.storegate.com/hc/storegate-support/articles/1741262236-profile-management-in-pro-backup)

## **Important to know:**

* Connection to the Internet must be maintained during backup.

* Computer must be running when backup is running.

* Uploading is done with 500 MB archive, only 1 GB free space is required to run the program

* The presets save 3 full and 10 incremental backups. If you want to change this, do so under "Backup Type and Version" in the profile properties .

* If you want to receive notifications from the program, you can set up backup notifications via [e-mail](https://helpcenter.storegate.com/hc/storegate-support/articles/1741261876-pro-backup-log-via-e_mail), for example.

![](https://helpcenter.storegate.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBZ01DIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--61eb6692faa0573ce4a1832ea364280926cf7743/pro_backup2.png)

## **System requirements:**

* Windows 10 or later

* Windows Server 2016 or later

## **FAQ**

**Can I backup different files, folders, registry keys, databases at once?**

Yes. A profile can contain an unlimited number of backup jobs. You can mix as many backup objects as you need.

**Can Storegate Pro Backup do incremental, differential and full backups?**

Yes. The program supports full, incremental and differential backups.

**What happens when I change the type of backup?**

You can always switch between full, incremental and differential backup. If you switch from incremental to differential, the program will make a full backup the next time.

**Does Storegate Pro Backup work with Windows 10 and Windows Server 2016?**

Yes, it does. The program supports all Windows versions from Windows 10 onwards.

**What happens if the backup fails because the computer is off or the connection to the Internet is not working?**

By default, the program will advance the run to the next scheduled time. It is also possible to set the program to run the backup the next time the computer starts.

**Can I use Storegate Pro Backup to back up my entire server (clone)?**

Storegate Pro Backup is primarily designed to make backups of your important files and folders. You should use a specially designed program to back up your entire server.

**Can I open the Zip and 7z files (archives) in other programs?**

Yes, they are compatible. You can use a Zip compression program (WinZip, 7-Zip or WinRAR) to extract files from the archives.

**Can Storegate Pro Backup make multiple versions of each file (version management)?**

Yes. The program creates a library that contains a history of backups and files contained in each backup run. The records in the library are called archives. An archive is created after each backup run. This feature provides a clear overview of the backup history, and allows you to keep track of different file versions.

**Can I set a different schedule for a profile?**

Yes. You can set multiple schedules for a profile. For example: full backup on the first day of the month and incremental backup on the weekend.

**Can Storegate Pro Backup create the log files after each backup run?**

Storegate Pro Backup generates a log file during the backup process. The program can save the log file to a directory and send the log file to specified e-mail addresses. In addition, events can be reported to the Windows Event Log.

**How to change backup user or password?**

When you start the application, you will be asked to fill in your new details. Confirm by pressing ok. Then select cancel and restart the application.