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Mobile app

How to use all the features of our mobile and tablet apps.
By Joakim Aho
• 13 articles

Scan documents in the app

With the document scanner in the Storegate app, you can easily scan bills, receipts and contracts, for example, and create PDF files from them. Android Browse to the directory where you want to save your document, click on the plus icon in the top right corner and select "Scan document". Now the camera view opens and you just need to point your phone so that the whole document is visible on the screen. Keep your phone still until the app has found and identified the document, it will then take the picture and crop it itself. After the document is scanned, you can either go ahead and scan the next page of your document or click on the "Save" button to upload the document to Storegate. iOS Open the Files tab in the App, browse to the directory where you want to save your document, click on the plus icon in the top right corner and select "Scan documents". Now the camera view opens and you just need to point your phone so that the whole document is visible on the screen. Keep your phone still until the app has found and identified the document, it will then take the picture and crop it itself. After the document is scanned, you can either go ahead and scan the next page of your document or click on the "Save" button to upload the document to Storegate. Quick access to the document scanner via the home screen or via Widget By pressing and holding the Storegate icon on your phone's home screen, you can quickly access the document scanner. Another way to get quick access to the document scanner function in the app is to add a Widget on the home screen. You can do this according to the guide below: 1. Tap and hold an open area on your phone's home screen 2. Press the plus button at the top right of the screen 3. Search and select Storegate 4. Select the desired Widget Now you can quickly access your document scanner, right from your phone's home screen.

Last updated on Mar 03, 2025

Access Storegate via the Files app

If you have the Storegate app for iOS installed, you will be able to open and edit files stored on Storegate via the File app in iOS. You also have the option to edit via other third-party apps such as MS Word and Excel. To get started, you must first install and log in to the Storegate app. Then you can open the Files app, which is pre-installed on your Apple device (if you've deleted it, you can download it again here.) Select the "Browse" tab, click on "More locations" and turn on the Storegate slider. Then you can access your Storegate files via the Files app as easily as your files on iCloud. You can also work directly against Storegate via other apps such as Apple Pages or MS Excel. Frequently asked questions: - Storegate is not visible in the Files app even though the app is installed. Why? - It may be hidden. It should be listed under the Locations section of the Browse tab. If it is not, try pressing the three-dot icon in the top right corner and select Edit. Now Storegate should show up under Locations with the slider turned off. Turn it on and click Done in the top right corner. - I can't find Storegate in Word, (Excel or Powerpoint). Why? - The Office apps have hidden this option a bit, but if you go to the app's Home view, click on the folder icon in the lower right, select Files App, the same view as in Apple's Files app will open. There, just select Browse and Storegate is an option under the Locations section. - I can't edit documents with Word. Why? - In order to edit documents with the Microsoft Office apps, you need an Office 365 account, and to be logged in to it.

Last updated on Mar 03, 2025

Share files and folders with public link from the app

You can share a file or folder directly from the app by creating a public link. Android Locate the file or folder you want to share. To bring up the multi-choice menu, press and hold on the file or folder. Select "Create Public Link" and make the settings you want for the distribution. For example, you can protect the distribution with a password or choose to make access should be limited after a certain date. Press "Save" in the top right corner to create the public link. Then you can share it via message, email or any of your other apps. You can also copy the sharing link to forward it to the recipient. You can edit the public link by following the same instructions again. You can then disable the sharing completely or change the password. To see your already shared files and folders, go to "More" in the menu bar at the top and select "Public links". You will then see a list of all your public links where you can tap and hold to bring up the multiple choice menu for each public link. iOS Locate the file or folder you want to share. To bring up the multi-choice menu, press and hold on the file or folder. Select "Public link" and make the settings you want for the distribution. For example, you can protect the distribution with a password or choose to restrict access after a certain date. Press "Save" in the top right corner to create the public link. Then you can share it via message, email or any of your other apps. You can also copy the sharing link to forward it to the recipient. You can edit the public link by following the same instructions again. You can then disable the sharing completely or change the password. To see your already shared files and folders, go to "More" in the menu bar at the top and select "Public links". You will then see a list of all your public links where you can tap and hold to bring up the multiple choice menu for each public link.

Last updated on Mar 03, 2025

Automatic camera upload with the Storegate app

The app's automatic camera upload automatically uploads photos and videos from your phone. When you activate the camera upload, you choose between uploading all the photos in your photo library or photos taken since the feature was activated. The images will appear under the Mobile Camera area of your account, once you are logged in to your account via the home page you will find it in the left menu. You can activate camera upload in the app under More-> Settings-> Camera upload/Media upload. Under settings you can also choose if you want the camera upload to include videos, if you want the upload to take place over the mobile network (this may incur additional costs from your mobile operator). The app only uploads the original image. This means that there is no upload of live photos, possibly retouched versions or image tags. For iOS: background charging and stay awake feature The app's upload function uploads your photos and videos in the background even when you're not using the app. The amount of time an app spends working in the background is determined by iOS. So for those who have a lot of photos on their phone, it can take a long time to catch up with the upload. There is therefore a way to upload a larger amount of photos. Open the Media tab in the app. At the top of the screen you will see the upload status with the number of pictures left to upload, in this view the screen will stay lit and the phone will not go into sleep mode until all pictures have been uploaded. This feature can be used to advantage while the phone is charging.

Last updated on Mar 03, 2025