Home Mobile app How do I reinstall the app on an iOS device?

How do I reinstall the app on an iOS device?

Last updated on Mar 17, 2025

Reinstalling the app on your iPhone or iPad will restore your settings to the default settings. Uninstalling does not affect your stored files.

Here's how:

  1. Locate your Storegate app from the home screen. Press and hold the app for 2-3 seconds.

  2. Now all apps will start to shake and a cross will appear at the top left of them.

  3. Press the cross and you will now be asked if you want to delete the app. Press Delete and the app disappears.

  4. Then go to the App Store and search for Storegate, download and reinstall the app.