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Storegate Sync
Software to synchronize files between computers.
Getting started with Storegate Sync
Below is a guide on how to get started with the Storegate Sync application to synchronise your files between different computers. Installation If you have not installed the program, this needs to be done on all computers you wish to synchronize data between. 1. Start by downloading Storegate Sync here: Download our software | Helpcenter Choose the version that matches your operating system. 2. Run the downloaded file and follow the instructions. 3. Once the installation is completed, you will be prompted to log in. Enter your login details for Storegate and press Next. 4. Once the program installations is completed you will see one or two Storegate icons in your explorer. This is where you will find your files. 5. To upload files/folders to Storegate, drag and drop them straight into the Storegate folder in Explorer. Only the files and folders in the Storegate folder will be synced. 6. Once the file has been uploaded to Storegate, and you see a green check mark on it, this indicates it is uploaded. 7. All computers that now have Storegate Sync installed with your login credentials will sync the files. Keep in mind that if you delete a file on one computer, they will disappear on all other computers as well. This is true even if the account you are using has shared files. If you delete a file on the shared space, that file will also be deleted on your colleagues' computers.
Maximum number of files in Storegate Sync
To maintain performance with fast sync, we do not recommend having more than 100,000 files in the sync folder. More files can affect performance and functionality.
Why aren't all the files in my account syncing?
Normally, all your files sync between your computers without any problems, but to avoid technical mishaps when files sync between different operating systems, you should follow the recommendations below. - Characters you should never use in file or folder names: - / (slash) - \ (backslash) - ” (quotation mark) - | (pipe) - < (less than) - (greater than) - : (colon) - ? (question mark) - - (asterisk) - Files that are blacklisted from Sync: - desktop.ini - thumbs.db - .ds_store - icon\r - .eml - Windows does not handle paths over 260 characters. - Note that Windows counts the full path as part of the file name. This means that e.g. C:\Users\Karl.Karlsson\Storegate\My Documents\Customer Projects\Secure Storage\Status.doc is 84 characters long. If you have problems with too long file names, you can shorten the folder names or simply move the folder up to a higher level. 4. Temporary files are not synced. - Temporary files will not sync. - Some programs (e.g. Microsoft Office programs) create temporary files when they open a file, these files are not synchronized. Examples of file names are: - File names starting with ~$ (tilde and dollar sign) - File names starting with .~ (a dot and tilde) - File names starting with tilde and ending with .tmp such as ~document.tmp - If you have different Unicode settings on different computers, there can sometimes be problems when special characters are used and need to be synchronized between computers. In most cases, the file is synchronized, but sometimes a new file with a new file name is created. - Avoid syncing files that are so-called metadata or resource files. An example of this is Shortcuts in Windows, these will not work on e.g. a Mac computer.
Team Sync, will there be file locking?
In Team Sync there is no file lock, what happens if two people are in the same file and change it is that there is a conflict copy.