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Users can't see folder in common files?

Last updated on Mar 03, 2025

In order for sub-users to see folders under Common Files, they first need to be assigned permissions by the administrator of the account. Follow the steps below to do so:

  1. log in to the administrator account via our website www.storegate.se

  2. click on "Files" in the left menu and "Common Files" at the top

  3. Select the folder in question and click on "Permissions" in the top right menu

  4. Assign the user permission to the folder.